Dispatching & scheduling software tailored for your success
Dispatching & scheduling software tailored for your success
Say goodbye to chaos and hello to efficiency. Simplify your workflow, get
organized, and leverage with our field service dispatch & scheduling software designed for
productivity.
Say goodbye to chaos and hello to efficiency.
Simplify your workflow, get organized, and leverage tools designed for productivity.
Simplify your workflow, get organized, and leverage tools designed for productivity.
Equip your business with work order management software for growth
An easy way to stay organized, save time, and reduce errors.
Streamline Operations
Effortlessly manage schedules, dispatching, payments, and reporting to maximize efficiency.
Empower Your Team
Deliver personalized experiences and gather positive reviews through timely notifications, engaging proposals, and flexible financing.
Enhance Work Order Flexibility
Simplify financial management with hassle-free syncing, streamlined payments, automated bookkeeping, and seamless integrations.
Simplify Operations
Effortlessly manage schedules, dispatching, payments, and reporting to maximize efficiency.
Enhance satisfaction
Deliver personalized experiences and gather positive reviews through timely notifications, engaging proposals, and flexible financing.
Increase Revenue
Simplify financial management with hassle-free syncing, streamlined payments, automated bookkeeping, and seamless integrations.
Dispatch & scheduling features for better productivity and control
Master your field service work order with ease
Drag & drop scheduling
Drag & drop scheduling
Quickly identify available time slots in your schedule, and leverage visual appointment changes and color coding to stay informed on appointment types and statuses. Enjoy a convenient weekly or daily view, manage a work queue for unassigned service requests or appointments, and effortlessly track actual time versus scheduled time, all while benefiting from the efficiency of dispatch groups.
Dispatching & GIS mapping
Dispatching & GIS mapping
Maximize the performance of your drivers and vehicles by leveraging valuable data on speeding, hard braking, cell phone distractions, and service warnings. Our diagnostics capture this information with every fleet dispatch, allowing you to optimize efficiency, lower operating costs, and recognize top-performing drivers. Additionally, take advantage of our comprehensive built-in utilities, including vehicle health monitoring, navigation, tracking, and parked vehicle location, to further enhance your fleet management capabilities.
Equipment tracking
Equipment tracking
Eliminate double entry and get seamless visibility for both technicians in the field and office staff. Effortlessly track equipment sold, ensuring accurate records without duplication. With enhanced visibility, the office team can easily access install dates and warranty information, while identifying previous equipment to assign the best technician for the job.
Customer account management
Customer account management
Get clear visibility into past service records, notes, and attachments, ensuring seamless communication between the office and field teams. Stay informed about every customer interaction and easily access important information with pinned notes or relevant attachments. With contact management and multilocation capabilities, you can efficiently manage customers with multiple properties without missing a beat.
Call tracking & lead management
Call tracking & lead management
Uncover valuable call metrics, and efficiently track and manage leads from initial contact to successful conversion. Gain full visibility into customer interactions, enabling you to optimize lead generation, streamline sales processes, and deliver exceptional customer satisfaction.
Maintenance plans
Maintenance plans
Create future jobs and recurring sales by offering maintenance plans on every job. Increase plan adoption by including it as a line item on proposals, ensuring its consistent offering. Furthermore, set up convenient recurring payment plans alongside the service agreement, fostering recurring revenue and long-term customer relationships.
Appointment tags
Appointment tags
Easily categorize and label appointments based on specific criteria, such as service type, location, or priority. This user-friendly tool enables efficient tracking, prioritization, and assignment of appointments, allowing you to optimize your workflow and deliver exceptional service to your clients.
Multi-lender financing
Multi-lender financing
Seamlessly add financing options to proposals and comparisons, showcasing customers the low monthly payments available. With an easy-to-use website button and an Apply button directly on the proposal, accessing multiple loan options has never been easier. Stay organized with our financing dashboard, where you can keep track of all loans in one place.
Work queue
Work order management
Manage service requests and unassigned appointments through a centralized work queue, ensuring that no service request goes unnoticed or unattended and enabling smooth assignment and timely resolution by your technicians.
Drag & drop scheduling
Quickly identify available time slots in your schedule, and leverage visual appointment changes and color coding to stay informed on appointment types and statuses. Enjoy a convenient weekly or daily view, manage a work queue for unassigned service requests or appointments, and effortlessly track actual time versus scheduled time, all while benefiting from the efficiency of dispatch groups.
Dispatching & GIS map
Assign jobs based on custom dispatch groups and coverage zones, creating an optimized route for each technician and customer.
Technicians will be notified of new appointments through the app and can easily navigate to the job, saving time in between service calls allowing them to get to more jobs each day.
Equipment tracking
Eliminate double entry and get seamless visibility for both technicians in the field and office staff. Effortlessly track equipment sold, ensuring accurate records without duplication. With enhanced visibility, the office team can easily access install dates and warranty information, while identifying previous equipment to assign the best technician for the job.
Customer account management
Get clear visibility into past service records, notes, and attachments, ensuring seamless communication between the office and field teams. Stay informed about every customer interaction and easily access important information with pinned notes or relevant attachments. With contact management and multilocation capabilities, you can efficiently manage customers with multiple properties without missing a beat.
Call tracking + lead management
Uncover valuable call metrics, and efficiently track and manage leads from initial contact to successful conversion. Gain full visibility into customer interactions, enabling you to optimize lead generation, streamline sales processes, and deliver exceptional customer satisfaction.
Maintenance plans
Create future jobs and recurring sales by offering maintenance plans on every job. Increase plan adoption by including it as a line item on proposals, ensuring its consistent offering. Furthermore, set up convenient recurring payment plans alongside the service agreement, fostering recurring revenue and long-term customer relationships.
Appointment tags
Easily categorize and label appointments based on specific criteria, such as service type, location, or priority. This user-friendly tool enables efficient tracking, prioritization, and assignment of appointments, allowing you to optimize your workflow and deliver exceptional service to your clients.
Multi-lender financing
Seamlessly add financing options to proposals and comparisons, showcasing customers the low monthly payments available. With an easy-to-use website button and an Apply button directly on the proposal, accessing multiple loan options has never been easier. Stay organized with our financing dashboard, where you can keep track of all loans in one place.
Work order management
Manage service requests and unassigned appointments through a centralized work queue, ensuring that no service request goes unnoticed or unattended and enabling smooth assignment and timely resolution by your technicians.
Hear it From Our Customers
“Using Payzerware has made our business more efficient. We’re seeing more customers, closing more sales, and handling less paper. Our techs are seeing one additional customer per day.
Forest City Heating & Air
“Now we can see our weak points and because of the integrated flat rate price book we can see that we have not been charging customers near enough.
We have been increasing our prices and NOT ONE customer has complained.”
Busy Bee Services, NC
"The transfer with our data to Payzerware was seamless. I didn’t have to do anything- it was hands-off. We were operating with a previous software on a Monday and on Tuesday we were live on Payzerware. This is the one company I feel you can’t go
wrong with.”
Patriot Plumbing Service, TX
“Andersen has been using WEX FSM since our day one launch. WEX is leading the industry in powerful software. I'm happy to recommend WEX FSM at any level as they will deliver nothing but the best!”
Carrie Ivester, Owner Andersen Heating & Cooling
“Payzerware has saved me time and increased efficiency in the company. The invoicing feature allows me to look up the customer, chase down payments and provide customers with payment options. We love Payzerware!”
Cindy Falke, Office ManagerJoe The Plumber
“Payzerware has been very beneficial! It keeps track of all my customers and keeps the money coming in. We have seen an increase in revenue and are able to achieve our goals. Payzerware has exceeded every expectation.”
Brian GallowayApplied Heating and Cooling Solutions, LLC
“Using Payzerware has made our business more efficient. We’re seeing more customers, closing more sales, and handling less paper. Our techs are seeing one additional customer per day.
Forest City Heating & Air
“Now we can see our weak points and because of the integrated flat rate price book we can see that we have not been charging customers near enough.
We have been increasing our prices and NOT ONE customer has complained.”
Busy Bee Services, NC
"The transfer with our data to Payzerware was seamless. I didn’t have to do anything- it was hands-off. We were operating with a previous software on a Monday and on Tuesday we were live on Payzerware. This is the one company I feel you can’t go
wrong with.”
Patriot Plumbing Service, TX
“Andersen has been using WEX FSM since our day one launch. WEX is leading the industry in powerful software. I'm happy to recommend WEX FSM at any level as they will deliver nothing but the best!”
Carrie Ivester, Owner Andersen Heating & Cooling
“Payzerware has saved me time and increased efficiency in the company. The invoicing feature allows me to look up the customer, chase down payments and provide customers with payment options. We love Payzerware!”
Cindy Falke, Office ManagerJoe The Plumber
“Payzerware has been very beneficial! It keeps track of all my customers and keeps the money coming in. We have seen an increase in revenue and are able to achieve our goals. Payzerware has exceeded every expectation.”
Brian GallowayApplied Heating and Cooling Solutions, LLC
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