# Expert support, right at your fingertips

Taking a customer-first approach to getting you everything you need to get started.

## Committed to helping you grow

Backing up your success, one benefit at a time.

## Data Services

Our in-house data team is here to assist you with a variety of Data Services.

## Financial confidence

Unlock payment and financing options tailored to your business needs.

## Seamless onboarding

Receive onboarding for your entire team.

## Responsive support

Access free & ongoing support via chat, phone, and email.

## Enjoy a hassle-free onboarding experience

We’ll help you get up to speed with an easy, efficient, and seamless process.

1. **Share your data**  
   We’ll cleanse and load your data using our proprietary ETL tools.
2. **Provide your support documents**  
   We’ll make sure you can utilize payment processing, financing, and mobile check imaging.
3. **Learn the basics**  
   Get started running jobs and taking payment with convenient, user-friendly tutorials.
4. **Make the switch**  
   Officially transition into using Payzer and watch the benefits come to life.

## Our Team Is Here For You

Access the Help Center to chat with WEX FSM Customer Support, or browse our library full of training materials including virtual guides, videos, and live training webinars.

## Testimonials

“WEX® FSM is an essential tool that simplifies our day-to-day business operations.”  
– Joshua, General Heating and Air  
  
“I don’t have to have it in my head anymore that I gotta schedule this call, that call. As soon as I write it down on paper… I can schedule my guys right there.”  
– Christopher, MastersMind HVAC Solutions  
  
“We grew our revenue by almost $500,000 in one year without adding any new staff. All we did was switch software.”  
– Kyle, Rick’s Repair  
  
“Andersen has been using WEX® FSM since our day one launch. WEX® is leading the industry in powerful software. I'm happy to recommend WEX® FSM at any level as they will deliver nothing but the best!”  
– Carrie Ivester, Owner, Andersen Heating & Cooling  
  
“WEX® Field Service Management makes everything easier—for the techs, the office, and our customers.”  
– Nick Harman, Leigh’s Heating and Cooling  
  
## FAQ

Our customer service team is here to support you

**I’m concerned about starting a new software.**  
You may be concerned about starting a new software. WEX FSM makes it easy. We’ve got your back! We will tell you what to learn and how to implement. We offer a user-friendly, flexible onboarding experience designed to get your company up and running on WEX FSM quickly. We use proprietary tooling to handle the heavy lifting of data extraction, cleansing, and loading, freeing you up to focus on implementation. Unlock the power of your data faster.

**How will I be trained?**  
WEX FSM offers training to help you get started. You’ll follow a simple step-by-step guide and have ongoing support from our WEX FSM Customer Support team whenever you need it.

**What support will I receive?**  
We offer ongoing support through WEX Customer Support (chat, phone, email), on-demand resources, and daily webinars!

## Ready to book more jobs and simplify your operations?  
See why 35,000+ contractors are trusting us as their go-to software partner.